Ep. #002 "The New Normal"
Description: In this episode, we discuss how retail is changing in the face of current social and economic influences. We sat down with Dylan Timmer, Manager of Operations at Wasatch Touring, a local outdoor gear shop specialized at serving skiers and cyclists in Salt Lake City, Utah. In the interview, we talk to Dylan about how the shop is coping, how brands are helping, their outlook, and more.
0:00 - 1:17: Introduction
1:17 - 3:26: Current landscape in the face of Covid-19
3:32 - 4:22: Downtown Salt Lake City Ghost-town
4:22 - 9:05: Is this the retail apocalypse? (and Ben visits an essential business)
9:05 - 11:57: Online to offline consumer experiences
11:57 - 22:16: Interview: Dylan Timmer, Operations Manager at Wasatch Touring
22:16 - End: Outtro